What do these terms cover?
These terms describe the working framework for a crypto marketing engagement. The project-specific written scope should identify the service, deliverables, schedule, client inputs, and any exclusions, so both sides can refer to the same plan before work begins.
A clear scope prevents misunderstandings. Before approving it, check that it answers these questions:
- Which channels, platforms, or audiences are included?
- What materials will CoinMarketing Pro prepare, place, or coordinate?
- What must your team supply, and who can approve content?
- Which items are explicitly outside the agreed work?
If a brief, proposal, or order confirmation differs from a general description on the site, ask for clarification in writing before confirming. You can review the available services through the marketing service overview, and see how project coordination is described on how we work. Do not assume that a reference to one service includes an adjacent service; request it as a separate deliverable if it is needed.
What does the client need to provide?
The client is responsible for supplying accurate project information, authorized assets, and timely decisions needed for the agreed work. This can include the official project name and links, token or product details, approved messaging, brand files, and access or permissions required for a specific task.
To keep work moving, appoint one person who can consolidate feedback and approve materials. Send corrections in a single, specific response where possible. If a fact changes, such as a token address, launch detail, or public link, flag it promptly and identify which previously supplied materials need revision.
Only provide information and assets that your team has the right to use. Check that claims are supportable and that public-facing content matches the project's current status. Keep credentials secure and share only the minimum access needed for the work. If the scope depends on an approval, account, or asset that has not yet been provided, identify that dependency before confirming the schedule. These practices make responsibilities visible without treating silence or an incomplete brief as approval.
How are payment and timing handled?
The written project scope should state the agreed fee, payment arrangement, and schedule for the specific engagement. Check those details before confirming; this terms page does not set a universal fee or payment deadline for every service. For available payment information, see payment methods and the current pricing information.
Where a project permits payment in cryptocurrency, confirm the accepted asset, network, destination, and any required payment reference with the team before sending funds. Do not rely on a wallet address copied from an old conversation or a different engagement. Ask for confirmation if payment instructions are unclear.
A schedule is most useful when it identifies the work stages and what each stage needs from the client. Delivery timing can be affected by late materials, approval delays, or a platform review queue; record any revised timing in writing. If you need to change the scope after confirmation, request a revised scope and schedule before the additional work proceeds. The project record should make the agreed deliverables and payment terms easy to verify.
Which platform decisions are outside the project scope?
CoinMarketing Pro can coordinate and deliver the work named in an accepted scope, but a third-party platform controls its own eligibility checks, moderation decisions, display rules, ranking signals, and placement rotation. A listing may require platform review; a trending or featured position can be affected by the platform's selection and rotation systems. No agency can promise that a platform will approve a submission, retain a placement, or show a particular ranking.
For that reason, define the deliverable as the work to be performed, not as an outcome controlled by a platform. Before approving a platform-related service, ask what evidence of delivery will be shared, what information must be supplied, and what happens if the platform changes its requirements during the engagement. Keep project claims factual and ensure that submitted information is consistent with the platform's own forms and guidance.
This distinction is particularly important when comparing a listing, an advertising placement, and a visibility campaign: they are different activities, with different review and display mechanics. A written scope should name the intended activity and avoid treating one format as a substitute for another.
How should project materials and confidential information be handled?
Each party should use project materials only as needed for the agreed work and should take reasonable care when sharing non-public information. Before sending sensitive information, identify it clearly and share only what is necessary for the task. Do not send private keys, seed phrases, or other credentials that would authorize control of a wallet.
The project scope should clarify any permissions needed to edit, publish, or distribute client-provided text, artwork, logos, and other assets. The client should confirm it is authorized to provide those materials. If a deliverable requires third-party material or a platform account, agree on the required permissions before use. Ask in writing if ownership or permitted reuse of a particular deliverable is important to your team.
For information about how personal information is addressed on the site, review the privacy policy. If a project concern involves a refund or a service commitment, consult guarantees and refunds and the terms stated in the project scope. Where those materials do not answer a specific question, request clarification before authorizing further work.
What if the scope changes or a term is unclear?
Raise a question as soon as you notice a mismatch between the expected work and the written scope. A change request should identify the new deliverable or revision, the reason for the change, and any effect on schedule or fee. Wait for written confirmation of the revised scope before treating additional work as included.
If a platform changes its requirements or a project detail becomes inaccurate, notify the team and provide the corrected information. The parties can then confirm whether the original plan remains suitable or needs revision. Keep approvals, updated instructions, and payment confirmations in the same project record so there is a clear reference point.
For an unresolved question about these terms or a proposed engagement, contact the team through Contact and refer to the relevant project scope. If you are comparing agency options, use concrete criteria: named deliverables, clear client inputs, a documented schedule, and an explicit account of what a platform—not an agency—decides. This makes proposals easier to compare than broad promises about visibility or outcomes.
Frequently asked questions
What should I confirm before approving a crypto marketing project?
Confirm the named services, deliverables, exclusions, schedule, fee, payment arrangement, required client materials, and who can approve content. Ask how delivery will be documented and get any unclear point answered in writing before confirming.
Can an agency guarantee a listing or trending position?
No. The platform controls eligibility reviews, moderation, rankings, and placement rotation. An agency can commit to the work described in an accepted scope, but cannot decide whether a platform approves a listing or displays a particular position. Ask for a precise description of the deliverable and its evidence of completion.
What information should I avoid sharing?
Do not share private keys, seed phrases, or credentials that grant control of a wallet. Provide only information needed for the agreed task, verify that your team is authorized to share each asset, and clarify how sensitive project details should be handled before sending them.
Tell us about your project
Answer four quick questions and a manager will send you a plan, timing and a price range within the hour. Everything stays confidential.
Loading the form…